{"id":672,"date":"2026-01-30T17:13:52","date_gmt":"2026-01-30T16:13:52","guid":{"rendered":"https:\/\/www.uat.aco.pro\/?page_id=672"},"modified":"2026-02-10T14:09:25","modified_gmt":"2026-02-10T13:09:25","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.uat.aco.pro\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy policy<\/h2>

Introduction<\/h3>

Alcyone Consulting (\u201cCompany\u201d below) offers a wide range of services to key accounts (banks, insurance companies, ...) in the design, deployment and maintenance of their information systems (I.T) and \/ or project and risk management (Compliance, Governance), by providing them with the qualified human capital on the following lines of business (\u201cServices\u201d below), such as, but not limited to, the following list:<\/p>

Company that owns the Site:<\/p>

\u00a0\u00a0\u00a0Information systems governance<\/p>

\u00a0\u00a0\u00a0Technical Expertise \/ IT<\/p>

\u00a0\u00a0\u00a0Compliance and Audit<\/p>

Given the development of new communication and IT tools, we believe it is necessary to pay the utmost attention to the protection of privacy.

<\/p>

The personal information we collect<\/h3>

We may collect your personal information for various reasons: providing our services, professional obligations, fulfilling a contract, processing your files, correspondence or job application, etc.<\/p>

We process, in particular, the following data:<\/p>

\u00a0\u00a0\u00a0Alcyone Consulting<\/p>

\u2013 Hosting provider:<\/p>

\u00a0\u00a0\u00a0Billing data, sales data, supplier data<\/p>

\u00a0\u00a0\u00a0Identity, addresses, personal and professional contact information, marital status<\/p>

\u00a0\u00a0\u00a0Occupations, degrees, permits, certifications, economic category, activities<\/p>

\u00a0\u00a0\u00a0Bank accounts and statements<\/p>

\u00a0\u00a0\u00a0Income, salaries, employee ID numbers, timekeeping data, working hours, bonuses, commissions, travel expenses, benefits in kind<\/p>

\u00a0\u00a0\u00a0Identity cards, passports, criminal record extracts (if authorized)<\/p>

\u00a0\u00a0\u00a0Information relating to absences, leave, long-term illnesses<\/p>

\u00a0\u00a0\u00a0Wage garnishment and assignment information<\/p>

\u00a0\u00a0\u00a0Hiring and recruitment: date, purpose, employment status, degrees, permits, certifications, career simulation, performance appraisal, etc.<\/p>

\u00a0\u00a0\u00a0Photographs for identification or marketing purposes<\/p>

We may combine the information we collect from you with data obtained from other sources to supplement it, provide our services, and personalize our interactions with you.<\/p>

In addition, we collect information related to your use of our website using various technologies, such as cookies.

<\/p>

How do we use your personal data?<\/h3>

Personal data, provided by you or your employer, or legitimately received by our Company, by companies affiliated with us, or by third parties, may be processed by our Company for the following purposes:<\/p>

\u00a0\u00a0\u00a0Providing services<\/p>

\u00a0\u00a0\u00a0Activating services<\/p>

\u00a0\u00a0\u00a0Improving services<\/p>

\u00a0\u00a0\u00a0Ensuring business operations and performance<\/p>

\u00a0\u00a0\u00a0Managing contracts<\/p>

\u00a0\u00a0\u00a0Providing customer service<\/p>

\u00a0\u00a0\u00a0Managing the business relationship and updating the customer database<\/p>

\u00a0\u00a0\u00a0Detecting, preventing, and combating fraud<\/p>

\u00a0\u00a0\u00a0Compiling statistics<\/p>

\u00a0\u00a0\u00a0Managing disputes and recovering debts<\/p>

\u00a0\u00a0\u00a0Settling claims.<\/p>

Personal data provided to our Company by candidates in response to our targeted job postings, through unsolicited applications, or from our recruitment pool with the candidates' prior consent, may be shared with our clients and prospects for marketing purposes.<\/p>

Other personal data provided may be processed by our Company for direct marketing purposes (commercial actions, personalized advertising, data matching, brand awareness), with a view to improving our knowledge of our customers and prospects and to inform them about our activities, products and services.

<\/p>

How do we share your personal data?<\/h3>

We share your personal data with your consent or if it is necessary to complete a transaction, provide a product or service you have requested or authorized, or comply with legal obligations. Your personal data may be shared with service providers working on our behalf, acting as data processors for the benefit of the Company, who may need access to personal data to provide customer service support or help protect and secure our systems and services. In such cases, these companies must comply with our data privacy and security requirements and are not authorized to use the personal data we share with them for any other purpose. We also share your data when required by law, to comply with legal process, to meet our obligations to supervisory authorities, to protect our customers, to maintain the security of our services, to protect the Company's rights or property, for the management of disputes and debt collection, and for the payment of services.

<\/p>

Transfer of Data Outside the European Union<\/h3>

Where applicable, the companies and\/or individuals related to the Company to whom personal data is disclosed may be located within or outside the European Union. In the event of data transfers to third parties located outside the European Union, the Company complies with the applicable legal and regulatory provisions regarding such transfers and, in particular, ensures an adequate level of protection for the personal data thus transferred, based on the alternative mechanisms established by the European Commission or other contractual provisions.

<\/p>

How do we protect your personal data?<\/h3>

The personal information we collect is stored in a secure environment. Our employees are trained to respect the confidentiality of your information. To ensure the security of your personal data, we limit it to the strict minimum and, in particular, use the following measures:<\/p>

\u00a0\u00a0\u00a0Access and authorization management for authorized personnel and data subjects<\/p>

\u00a0\u00a0\u00a0Workstation security: anti-spam, anti-virus, leak detection<\/p>

\u00a0\u00a0\u00a0Security of mobile devices and phones<\/p>

\u00a0\u00a0\u00a0Protection of the computer network and servers: encryption, backups, traffic management, firewalls<\/p>

\u00a0\u00a0\u00a0Business continuity plan<\/p>

\u00a0\u00a0\u00a0Development management<\/p>

\u00a0\u00a0\u00a0Premises security: fire detection, intrusion detection system, surveillance cameras<\/p>

\u00a0\u00a0\u00a0Secure information exchange<\/p>

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions.

<\/p>

Retention of your personal data<\/h3>

We retain your personal data for as long as necessary to provide the services and complete the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs may vary depending on the types of data within the context of different products, actual retention periods may vary considerably. The criteria taken into account to determine retention periods include the following:<\/p>

\u00a0\u00a0\u00a0Need for retention to provide the requested services<\/p>

\u00a0\u00a0\u00a0Sensitivity of the data collected or entrusted<\/p>

\u00a0\u00a0\u00a0Specific consent or agreed limitation<\/p>

\u00a0\u00a0\u00a0Legal or contractual obligation<\/p>

\u00a0\u00a0\u00a0Retention policy adopted by the Company based on its legitimate interests<\/p>

These retention periods may be:<\/p>

\u00a0\u00a0\u00a0\u2013 10 years for data relating to accounting, business management, purchase and sales records, real estate, and commercial leases<\/p>

\u00a0\u00a0\u00a0\u2013 5 years for general company documents: shareholder resolutions, board deliberations, minutes of meetings, articles of incorporation, shareholder registers, internal regulations, and legal documents<\/p>

\u00a0\u00a0\u00a0\u2013 Up to 10 years for documents relating to human resources, employment contracts, and salaries: payslips, salaries, taxes, social security contributions, overtime, bonuses, benefits in kind, severance pay, notice periods, approval from the competent authorities, and court decisions Work-related data, correspondence, severance pay, and declarations to the CCSS and ACD<\/p>

\u00a0\u00a0\u00a0\u2013 3 years for data relating to workplace accidents, working conditions, labor inspections, and the health and safety committee<\/p>

\u00a0\u00a0\u00a0\u2013 3 years for data necessary for emergency medical care, individual treatment agreements, degree of incapacity for work, social reintegration plans, workplace adjustments, and declarations to the CNS<\/p>

\u00a0\u00a0\u00a0\u2013 For data transmitted by a candidate:<\/p>

\u00a0\u00a0\u00a01 month after the end of the recruitment process and\/or the job offer to a client\/prospect<\/p>

\u00a0\u00a0\u00a018 months when the candidate has agreed to be included in our recruitment pool

<\/p>

Right of access, rectification, restriction, and objection<\/h3>

The Company adheres to the General Data Protection Regulation (EU) 2016\/679 and guarantees you the following rights:<\/p>

\u00a0\u00a0\u00a0If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.<\/p>

\u00a0\u00a0\u00a0You can access your personal data, have it rectified, and restrict its processing.<\/p>

\u00a0\u00a0\u00a0You have the right to object to the processing of your personal data.<\/p>

\u00a0\u00a0\u00a0You have the right to lodge a complaint with a data protection authority.

<\/p>

How to contact us?<\/h3>

For any questions regarding the confidentiality of your data, complaints, or inquiries about your rights, you can send your dated and signed request, along with a double-sided photocopy of your identity card, to:<\/p>

By mail to the Company<\/p>

3 Rue Luxite, L-1899 Kockelscheuer, Luxembourg<\/p>

By email to the Company at\u00a0dpo@alcyone-consulting.lu<\/a><\/p>

By phone to the Company at (+352) 27 86 17 46<\/p>

To the National Commission for Data Protection (CNPD)<\/p>

15, Boulevard du Jazz – L-4370 Belvaux – T\u00e9l. : (+352) 26 10 60 -1 –\u00a0info@cnpd.lu<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

POLITIQUE DE CONFIDENTIALIT\u00c9 Introduction Alcyone Consulting (ci-dessous \u00ab Soci\u00e9t\u00e9 \u00bb) propose une large gamme de services aupr\u00e8s de clients grands comptes (banques, compagnies d’assurance, \u2026) dans la conception, le d\u00e9ploiement et la maintenance de leurs syst\u00e8mes d’information (I.T) et \/ ou de gestion du risque (Compliance), en mettant \u00e0 leur disposition le capital humain adapt\u00e9 sur les lignes de m\u00e9tiers suivantes (ci-dessous \u00ab services \u00bb), tels que, sans que la liste ci-dessous soit limitative : Soci\u00e9t\u00e9 propri\u00e9taire du Site : Gouvernance des syst\u00e8mes d’information Expertise Technique \/ I.T. Compliance et Audit Devant le d\u00e9veloppement des nouveaux outils de communication et informatiques, nous estimons n\u00e9cessaire de porter la plus grande attention \u00e0 la protection de la vie priv\u00e9e. Les informations personnelles que nous recueillons Nous pouvons \u00eatre amen\u00e9s \u00e0 recueillir vos informations personnelles pour diff\u00e9rentes raisons : fourniture de nos services, obligations professionnelles, ex\u00e9cution d’un contrat, traitement de vos dossiers, de votre correspondance ou de votre candidature \u00e0 un poste, etc. Nous traitons notamment les donn\u00e9es suivantes : Alcyone Consulting – H\u00e9bergeur : Donn\u00e9es de facturation, donn\u00e9es commerciales, donn\u00e9es de fournisseurs Identit\u00e9, adresses, coordonn\u00e9es personnelles et professionnelles, \u00e9tat-civil, Professions, dipl\u00f4mes, autorisations, certifications, cat\u00e9gorie \u00e9conomique, activit\u00e9s Comptes et relev\u00e9s bancaires Revenus, salaires, matricules, donn\u00e9es de pointage, temps de travail, primes, commissions, frais de d\u00e9placement, avantages en nature Cartes d’identit\u00e9, passeports, extraits de casier judiciaire (si autoris\u00e9s) Informations relatives aux absences, cong\u00e9s, maladies de longue dur\u00e9e Informations de saisie sur salaire et de cession Embauche et recrutement : date, objet, situation professionnelle, dipl\u00f4mes, autorisations, certifications, simulation de carri\u00e8re, \u00e9valuation professionnelle, etc. Photographies \u00e0 des fins d’identification ou marketing Nous pouvons combiner les informations que nous recueillons aupr\u00e8s de vous avec les donn\u00e9es obtenues d’autres sources, afin de les compl\u00e9ter pour fournir nos services et personnaliser nos interactions avec vous. De plus, nous recueillons des informations li\u00e9es \u00e0 votre utilisation de notre site Web \u00e0 l’aide de diff\u00e9rentes technologies, comme les cookies. Comment nous utilisons vos donn\u00e9es personnelles ? Les donn\u00e9es \u00e0 caract\u00e8re personnel, communiqu\u00e9es par vous-m\u00eame ou par l’entreprise qui vous emploie, ou re\u00e7ues l\u00e9gitimement par notre Soci\u00e9t\u00e9, par des entreprises en relation avec celle-ci ou par des tiers, peuvent \u00eatre trait\u00e9es par notre Soci\u00e9t\u00e9 en vue de : Fournir les services Activer les services Am\u00e9liorer les services Assurer le fonctionnement de l’activit\u00e9 et les performances G\u00e9rer les contrats Assurer le service \u00e0 la client\u00e8le G\u00e9rer la relation commerciale et mettre \u00e0 jour le fichier client D\u00e9tecter, pr\u00e9venir et lutter contre la fraude Etablir des statistiques G\u00e9rer les litiges et recouvrir les cr\u00e9ances R\u00e9gler des prestations. Les donn\u00e9es personnelles fournies \u00e0 notre Soci\u00e9t\u00e9 par des candidats en r\u00e9ponse \u00e0 nos annonces cibl\u00e9es, lors de candidatures spontan\u00e9es ou pr\u00e9sentes dans nos bases de r\u00e9serve de recrutement avec l’accord pr\u00e9alable des candidats peuvent \u00eatre communiqu\u00e9es \u00e0 nos clients et prospects dans le cadre d’actions commerciales. Les autres donn\u00e9es personnelles communiqu\u00e9es peuvent \u00eatre trait\u00e9es par notre Soci\u00e9t\u00e9 \u00e0 des fins de marketing direct (actions commerciales, publicit\u00e9s personnalis\u00e9es, couplage de donn\u00e9es, notori\u00e9t\u00e9), en vue d’am\u00e9liorer la connaissance de nos clients et prospects et pour les informer \u00e0 propos de nos activit\u00e9s, produits et services. Comment nous partageons vos donn\u00e9es personnelles ? Nous partageons vos donn\u00e9es personnelles avec votre accord ou si celles-ci sont n\u00e9cessaires pour effectuer une transaction, pour fournir un produit ou un service que vous avez demand\u00e9 ou autoris\u00e9, ou pour des satisfaire \u00e0 des obligations l\u00e9gales. Vos donn\u00e9es personnelles peuvent \u00eatre communiqu\u00e9es \u00e0 des prestataires travaillant en notre nom, intervenant en qualit\u00e9 de sous-traitants au b\u00e9n\u00e9fice de la Soci\u00e9t\u00e9 et qui peuvent avoir besoin d’acc\u00e9der \u00e0 des donn\u00e9es personnelles afin de fournir un soutien au service \u00e0 la client\u00e8le ou aider \u00e0 prot\u00e9ger et s\u00e9curiser nos syst\u00e8mes et nos services. Dans de tels cas, ces soci\u00e9t\u00e9s doivent se conformer \u00e0 nos exigences en mati\u00e8re de confidentialit\u00e9 des donn\u00e9es et de s\u00e9curit\u00e9, et ne sont pas autoris\u00e9es \u00e0 utiliser les donn\u00e9es personnelles que nous leur transmettons pour d’autres finalit\u00e9s. Nous partageons \u00e9galement vos donn\u00e9es lorsque cela est exig\u00e9 par la loi, pour r\u00e9pondre \u00e0 une proc\u00e9dure judiciaire, pour r\u00e9pondre \u00e0 nos obligations vis-\u00e0-vis des autorit\u00e9s de contr\u00f4le, pour prot\u00e9ger nos clients, pour maintenir la s\u00e9curit\u00e9 de nos services, pour prot\u00e9ger les droits ou la propri\u00e9t\u00e9 de la Soci\u00e9t\u00e9, pour la gestion des contentieux et des recouvrements de cr\u00e9ances, ainsi que pour le r\u00e8glement des prestations. Transfert des donn\u00e9es hors de l’Union Europ\u00e9enne Le cas \u00e9ch\u00e9ant, les entreprises et\/ou les personnes en relation avec la Soci\u00e9t\u00e9 \u00e0 laquelle les donn\u00e9es personnelles sont communiqu\u00e9es, peuvent \u00eatre situ\u00e9es dans l’Union Europ\u00e9enne ou en dehors. En cas de transferts de donn\u00e9es \u00e0 des tiers situ\u00e9s en dehors de l’Union Europ\u00e9enne, la Soci\u00e9t\u00e9 se conforme aux dispositions l\u00e9gales et r\u00e9glementaires en vigueur en mati\u00e8re de tels transferts et, notamment, assure un niveau de protection ad\u00e9quat aux donn\u00e9es personnelles ainsi transf\u00e9r\u00e9es, sur base des m\u00e9canismes alternatifs mis en place par la Commission europ\u00e9enne ou autres dispositions contractuelles. Comment nous prot\u00e9geons vos donn\u00e9es personnelles ? Les renseignements personnels que nous collectons sont conserv\u00e9s dans un environnement s\u00e9curis\u00e9. Les personnes travaillant pour nous sont form\u00e9es afin de respecter la confidentialit\u00e9 de vos informations. Pour assurer la s\u00e9curit\u00e9 de vos donn\u00e9es personnelles, nous les limitons au strict minimum et nous avons notamment recours aux mesures suivantes : Gestion des acc\u00e8s et des habilitations des personnes autoris\u00e9es et des personnes concern\u00e9es S\u00e9curisation des postes de travail : anti-spam, anti-virus, d\u00e9tection de fuites S\u00e9curisation de l’informatique mobile et des t\u00e9l\u00e9phones Protection du r\u00e9seau informatique et des serveurs : chiffrement, sauvegardes, gestion des flux, pare-feu (Firewalls) Plan de continuit\u00e9 des activit\u00e9s Encadrement des d\u00e9veloppements Protection des locaux : d\u00e9tection d’incendie, syst\u00e8me anti-intrusion, cam\u00e9ras de surveillance Echanges s\u00e9curis\u00e9s des informations Nous nous engageons \u00e0 maintenir un haut degr\u00e9 de confidentialit\u00e9 en int\u00e9grant les derni\u00e8res innovations technologiques permettant d’assurer la confidentialit\u00e9 de vos transactions. Conservation de vos donn\u00e9es personnelles Nous conservons vos donn\u00e9es personnelles aussi longtemps que n\u00e9cessaire pour fournir les services et r\u00e9aliser les transactions que vous avez demand\u00e9es, ou \u00e0 d’autres fins essentielles telles que se<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-672","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/pages\/672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/comments?post=672"}],"version-history":[{"count":8,"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/pages\/672\/revisions"}],"predecessor-version":[{"id":2546,"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/pages\/672\/revisions\/2546"}],"wp:attachment":[{"href":"https:\/\/www.uat.aco.pro\/en\/wp-json\/wp\/v2\/media?parent=672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}